How Obrion Works
Discover the simple yet powerful process behind Obrion's AI platform and how it transforms customer interactions, streamlines operations, and delivers exceptional experiences.
The Obrion Process
Connect Your Data
Integrate your knowledge base, documentation, and business systems with Obrion.
The first step in implementing Obrion is connecting your existing data sources. Our platform offers seamless integration with a wide range of systems including knowledge bases, CRMs, product catalogs, and documentation repositories. Through our secure API connections and pre-built connectors, Obrion can access the information it needs to provide accurate, contextual responses to user inquiries.
Key Features:
- Pre-built connectors for popular platforms like Zendesk, Salesforce, and SharePoint
- Secure API integration with custom systems
- Automated data synchronization to keep information current
- Selective data access controls for security and compliance
Train Your AI
Customize Obrion with your specific terminology, processes, and business rules.
Once your data is connected, Obrion learns from your content to understand your specific terminology, products, services, and business processes. Our advanced AI training process combines automated learning with guided customization, allowing you to fine-tune how Obrion interprets and responds to different types of inquiries. This ensures that the AI assistant accurately represents your brand voice and business rules.
Key Features:
- Automated learning from your existing content
- Custom response templates for common scenarios
- Business rule configuration for handling specific situations
- Brand voice and tone customization
Configure & Customize
Set up workflows, appearance, and behavior to match your brand and requirements.
Obrion is highly customizable to meet your specific needs and brand requirements. Through our intuitive configuration interface, you can adjust the appearance, behavior, and capabilities of your AI assistant. Define conversation flows, set up escalation paths to human agents, customize the visual design, and configure integration points with your existing systems. This step ensures that Obrion becomes a seamless extension of your brand experience.
Key Features:
- Visual customization to match your brand identity
- Conversation flow design with conditional logic
- Escalation rules for complex inquiries
- Multi-channel deployment configuration
Deploy & Optimize
Launch your AI assistant across channels and continuously improve its performance.
With training and configuration complete, Obrion is ready to deploy across your chosen channels. Whether it's your website, mobile app, messaging platforms, or internal systems, our platform ensures consistent performance and user experience. After launch, Obrion's analytics dashboard provides insights into usage patterns, satisfaction metrics, and improvement opportunities. Our continuous learning system automatically enhances performance over time based on interactions and feedback.
Key Features:
- One-click deployment across multiple channels
- Comprehensive analytics dashboard
- Automated performance optimization
- Regular updates and new feature releases
See Obrion in Action
Watch our demo video to see how Obrion works in real-world scenarios across different industries and use cases.
Implementation Timeline
Obrion can be implemented quickly, with most customers up and running within 2-4 weeks.
Onboarding & Data Integration
Initial setup, requirements gathering, and connection to your primary data sources.
AI Training & Customization
Training the AI on your data, customizing responses, and configuring business rules.
Testing & Refinement
Quality assurance testing, performance optimization, and final adjustments.
Deployment & Launch
Final deployment across your channels, user training, and go-live support.
Note: Timeline may vary based on the complexity of your implementation and specific requirements. Enterprise implementations with extensive customization may require additional time.
Ready to get started?
Join the thousands of businesses transforming their operations with Obrion.